POLICIES + TERMS

By booking an appointment with Sydney Le, you acknowledge that you have read, understood, and agreed to the policies listed below. These policies are in place to protect both the client and the artist while ensuring a safe, professional environment.

REQUIRMENTS

  • You must be 18 years old with a valid government-issued I.D. at your appointment.

HYGIENE + SANITATION

  • The studio follows strict hygiene protocols in compliance with the Alabama Department of Public Health Body Art Regulations.

  • All needles and cartridges are single-use and sterile

  • All work surfaces and equipment are properly disinfected between clients

  • Proper skin preparation procedures are performed prior to tattooing

  • All disposable items are discarded according to health regulations

  • For sanitation purposes, the studio does not provide blankets or fabrics. Clients are welcome to bring their own hoodie or blanket if they would like to be more comfortable during longer appointments.

  • Please avoid touching the prepped skin area during your appointment.

BODY TATTOO + DESIGN + DEPOSIT

  • I believe each tattoo should be unique and customized to each individual. Trusting me as your artist and giving me creative freedom is truly appreciated; Please be detailed and send multiple reference photos in your inquiry to ensure a seamless design process. This will help me create a piece that emulates your personality and desired look while incorporating my style.

  • DESIGN PREPARATION

    • All tattoo designs are prepared prior to your appointment, however designs are not shared in advance.

    • Time is intentionally reserved at the beginning of your appointment to:

      • Review the design together

      • Discuss sizing and placement

      • Make minor adjustments if necessary

      • Finalize the stencil

    • This ensures the design works best with your anatomy and desired look. Minor adjustments are expected and included within your appointment time. However, major design changes or completely new concepts may require additional drawing time and rescheduling. If this occurs, a redrawing fee equivalent to the deposit may be required to account for additional design time.

  • APPOINTMENT SESSION

    • At the start of your appointment, we will review/adjust the design and explore placement options directly on the body. Multiple adjustments can be made during this time to ensure the tattoo flows naturally with your anatomy.

    • Once the stencil is applied, we will take time to confirm the design, size, and placement together. Tattooing will only begin once both the client and artist fully approve the stencil. If either party is not satisfied with the stencil, adjustments will be made until a comfortable decision is reached.

  • DEPOSIT/MINIMUM RATE: My minimum is $150. Tattoo estimates will be provided after inquiry based on the style, placement and size. A $non-refundable deposit is required to secure your appointment and will go towards your final balance. Appointments can be rescheduled once within 48 hours notice, but failure to show or give notice will result in a forfeited deposit.

  • COMPLIMENTARY TOUCH UP: One complimentary touch-up is available within 12 months of your tattoo session for minor healing adjustments only. Design changes or additions are not included.

    • Touch-ups do not apply to:

      • Tattoos that have been excessively picked, scratched, or improperly cared for

      • Tattoos exposed to excessive sun, swimming, or sweating during healing

      • Natural fading over time

      • Requests for design changes, additions, or resizing

    • Only one complimentary touch-up is included per tattoo.

    • Additional sessions will be considered a new appointment and charged accordingly.

  • DISCLAIMER: As your artist, I strive to create tattoos that complement your style and body while maintaining the highest professional standards. However, tattoos involve variables that cannot always be predicted, including:

    • Skin type and healing response

    • Pigment retention

    • Blowouts or ink spread

    • Fallout during healing

    • Allergic or dermatological reactions

    • Improper aftercare

  • For best results, please review my portfolio to ensure my artistic style aligns with your expectations. If my style does not resonate with the look you want, I may not be the best artist for your project — and that is completely okay. If you are unsure, feel free to submit an inquiry to discuss your idea further.

COSMETIC TATTOO (PMU) SERVICES

  • Two-Step Process: This will allow us to start a natural look and gradually add on if needed as well as assess how your skin heals.

    • Results vary depending on individual skin type, lifestyle, medications, aftercare compliance, and healing response. Initial and complimentary 4-12 week touch up sessions complete the process.

      • No guarantees can be made regarding:

      • Pigment retention

      • Exact color healed results

      • number of touch-ups required

    • All cosmetic tattoo pigments initially appear darker the first few days then heal 30–50% lighter and softer. Final healed results may take 4–8 weeks to fully develop.

  • Touch-Up Window

    • The complimentary touch-up must be completed within 4–12 weeks of the initial session.

    • Touch-ups scheduled outside this timeframe will be considered a paid refresh session. Additional sessions beyond the complimentary touch-up may be required and will be charged accordingly.

  • Aftercare Responsibility

    • Proper aftercare is essential for optimal healing. Failure to follow aftercare instructions may affect the final results and may require additional paid sessions.

    • Sydney is not responsible for poor healed results due to improper aftercare.

    • Link to PRECARE + AFTERCARE

  • Previous PMU Work: Contact Sydney with photos for approval before booking. Failure to disclose prior PMU work will result in forfeiting your deposit.

  • Health & Intake Forms: By booking, you confirm that you have honestly completed all health and intake forms and reviewed the PMU Health Checklist. Contact Sydney if any contraindications apply before booking.

Medical Disclosure Policy

  • Clients must disclose all medical conditions, medications, skin treatments, and previous procedures prior to their appointment.

  • Failure to disclose medical information that affects the service may result in:

    • Cancellation of the appointment

    • Forfeiture of the deposit

    • Refusal of service for safety reasons

Previous Brow Tattoo / Existing Work Policy

  • If you have previous brow tattoo work from another artist, you must submit clear photos and receive approval before booking. A free consultation option is available for clients who are unsure if they are a candidate.

  • If a client books a full cosmetic brow tattoo session (4-hour appointment) without disclosing previous work or without obtaining approval beforehand, and the service cannot be performed safely or appropriately, the deposit will be forfeited due to the reserved appointment time.

NAILS (CURRENT CLIENTS ONLY)

  • Nail Designs : If you have a budget for nail design, inquire before booking. If you do not inquire and simply book, then it will be assumed that you have no budget for design.

  • Nail Repairs are complimentary within 1 week after your service. Fee may be applied if you need to fix after this timeline.

  • Nail Longevity: Longevity depends on client’s lifestyle and length. Average longevity ranges from about 2 weeks to 4 weeks. If you would like your nails to last longer, I recommend a shorter length compared to doing a longer length. Everyone’s nails grow at different paces, So please keep in mind that longevity may vary with each person.

COSMETIC BROW TATTOO TRAINING

  • Payment Terms: The online price reflects the deposit amount; the remaining balance is outlined in the description. Deposits are non-refundable and transferable only once with 1-month notice.

  • Certification Requirements: BBP Certification is required before working on models. Post-training, obtain proper state licensing to perform services independently.

  • Final Payment: Remaining balance must be paid in cash or via Zelle on the first day of training. Payment Plan now available; contact for more information.

  • Training Outcome: Completion of the course does not guarantee business success or income, as results depend on each student’s dedication and continued practice.

SERVICE DEPOSIT & PAYMENT

  • Deposit: A non-refundable deposit is required to secure your appointment or training. The deposit applies to the final balance. If you cancel, your deposit is forfeited.

  • Card on File: A card must be on file to book. Deposits are non-transferable.

  • Payment Methods: Cash + Apple Cash + Zelle + Cash App + Venmo is preferred without a 2.5% fee. All card types including tap to pay are accepted with a 2.5% fee. 

LATE, RESCHEDULING, & CANCELLATION POLICIES

  • Arriving on Time: Clients arriving more than 15 minutes late may have their appointment shortened or cancelled to avoid disrupting the schedule. In this case, the deposit will be forfeited.

  • Rescheduling: Notify Sydney as soon as possible if you need to reschedule. Deposit will be forfeited or fees may apply if less than 48 hours' notice is given. Promotional rates will not carry over to rescheduled dates.

  • No Shows: Emergencies happen which is understanding. A second no show will result in a charge of 50% of the service cost. A new deposit is required to rebook. 

  • Cancellations: Cancellations result in forfeiting the deposit. A fee may apply for cancellations made less than 48 hours before the appointment.

  • Refunds: Refunds are not offered for any tattoo or training services. All services are final.

PREGNANCY POLICY

  • Not a Candidate: It is not recommended to get any tattoo services while pregnant or breastfeeding. It is safer to wait until after pregnancy to get a tattoo. This reduces the risk of complications and ensures the health and safety of both the mother and the baby.

  • Rescheduling: Deposits may be transferred to a new date post-pregnancy. However, prices are subject to change at the time of rescheduling.

LIABILITY WAIVER

  • Liability Waiver: By booking, you agree to release Sydney from any liability for allergic reactions, infections, or dissatisfaction. You are responsible for disclosing any relevant health conditions prior to your appointment.

PHOTOGRAPHY & MEDIA

  • Media Release: By booking, you consent to having before and after photos + videos taken, which may be used for marketing or training purposes. Please inform Sydney if you do not consent.

FORCE MAJEURE

  • Unforeseen Circumstances: Sydney is not responsible for cancellations or rescheduling due to events beyond control (natural disasters, pandemics, etc.). Deposits may be transferred to a future date.

CLIENT CONDUCT

  • Behavior: Sydney reserves the right to refuse service for inappropriate behavior. In such cases, deposits will be forfeited, and future bookings may be denied.

If you have any questions or concerns please contact Sydney for further discussion BEFORE booking.

tattoos@sydneyle.com